Terms & Conditions

General Terms & Conditions of an online store

Welcome to our online store "GALAXY CARPETS" in which are available for sale the products of the Company "Grammatikakis V. Ioannis" based in Glyfada - Attica at 67 D. Gounari Street, Glyfada Tax Office, Tel: 2109640019 - 2109619269 Imports and trade of carpets, rugs, curtains shading items ".

Please read the following Terms and Conditions of Use carefully before visiting or using the Galaxy Carpets website. Any access by you to the material that you will find on the Website of GALAXY CARPETS and any use thereof are subject to these Terms and Conditions of Use. If you choose to visit or use our Website, it means that you have read, understood and fully comply with the Terms and Conditions of Use of this website. The company has the right to unilaterally modify these terms and conditions of transactions, made through the e-shop, according to its needs and policy. The company undertakes the obligation to inform the users / visitors for any modifications and for any change through the website of the e-shop. Customers of the e-shop become those who register from the option "Create Account".

The customer has the opportunity to place orders in the e-shop, as long as he has registered on the e-shop login website. The Customer registers ONCE by filling in the required details of the registration form and can now enter as a Member by making an "Account Login" with his Email Address and his Password. GALAXY CARPETS may at any time modify any or all of the Terms and Conditions of Use contained herein and users will be deemed to have been notified and bound by the changes once they appear on the Company Website. GALAXY CARPETS reserves the right to modify or delete material of the Website at any time at its sole discretion.

The Scope of Use of Website

We have made sure that the Website of GALAXY CARPETS and its contents are in accordance with the Greek legislation. The law of other countries may be different. GALAXY CARPETS reserves the right to limit the supply of its products or services to any person, geographical area or jurisdiction and / or to limit the quantities or any products or services it provides.

Restrictions on Use of the Website

You agree to use our website only for purposes permitted by these Terms and Conditions of Use, by any applicable law, regulation or generally accepted practice in the applicable jurisdiction. Otherwise, you risk violating, among other things, intellectual and industrial property rights, and your actions may result in civil and criminal penalties. For this reason, you are obliged to refrain from any illegal, abusive, anti-transactional and improper use of this website and to refrain from any action or omission that could cause damage or injury to GALAXY CARPETS or third parties or affect , to disable, cause malfunction or endanger our website.

By browsing our online store, you accept the following terms of use:

  • Our online store (eshop) does not bear any responsibility for the information mentioned in the description of each product. Each description is given as stated by the manufacturer.
  • Galaxycarpets.gr reserves the right to modify the prices listed on the website without prior notice.
  • Galaxycarpets.gr does not bear any responsibility in case of non-availability of products.
  • Galaxycarpets.gr tries to offer all products within 2 working days. Unfortunately, sometimes due to increased demand or poor information from producers, delivery times can change

Payment methods

For the convenience and service of all those who wish to make product purchases through our Website, GALAXY CARPETS has the following alternative payment methods:

1. By credit / debit-prepaid card charge (Visa, Mastercard, Maestro, American Express, Diners). GALAXY CARPETS has taken all the necessary measures for the security of transactions using a credit / debit card.

2. Cash on delivery at the time of product delivery.

3. By deposit in a bank account

Secure Transactions

All payments made using the card are processed through the electronic payment platform of "Alpha e-Commerce" of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

Sending Orders - Shipping

All product deliveries are made through courier services and a transport agency.

You have the right to return the products you bought unnecessarily and without compensation, within 14 working days from the date of receipt. In this case, only the direct cost of returning the products is borne by you.
Returns are only accepted if the returned products are in the same condition in which you received them, ie without being unsealed or their packaging damaged, accompanied by the retail receipt or the invoice.
To avoid your own inconvenience, please check carefully at the time of delivery of your order, the condition of the products sold and their packaging intact, in order to identify any obvious defects (eg wrong type, etc.).
In case of return of the products and depending on the way you chose to pay for your order and on the other hand the way in which their return will take place, your refund will be completed within 5 working days from the date we receive the products.

The products requested "Upon Order", as well as the products made to the dimensions of each customer, is a special order and for this reason no returns are accepted.
You need to be careful when measuring dimensions.

In case you have a measurement problem, it is good to contact us immediately.

To return the products, first contact us either electronically at info@galaxycarpets.gr or by phone at 2109619269.

Then fill in the return form https://galaxycarpets.gr/index.php?route=account/return/add, in order to request a Product Return Approval Number (Α.Ε.Ε.Π).

The return is made to the address of the headquarters of the company GALAXY CARPETS with the mark "RETURN" and the product is evaluated for the possibility of change.

The shipping details are as follows:


Grammatikakis Ioannis
Dim. Gounari 67, Glyfada 165 61

Protection of Personal Data & Intellectual Property

If you use this website you accept and consent to this Privacy Statement as well as to the terms and conditions of use of the website announced through it. Our online store is designed so that its users can visit it without having to reveal their identity unless they wish. Website visitors are required to provide their personal data only if they want to order a product (s), and / or send an email.

Our online store is committed to ensuring the security and integrity of the data it collects about the users of its website. Galaxycarpets.gr has adopted procedures that protect the personal data that users submit to its website or provide it by any other means (eg by telephone). These processes protect users' data from any unauthorized access or disclosure, loss or misuse and alteration or destruction. They also help to ensure that this information is accurate and used properly. In order to achieve the best customer service, specific information is provided regarding the processing of orders and which are preserved by galaxycarpets.gr.

The entire content of this website is protected by the copyright provisions and is the exclusive property of GALAXY CARPETS or third parties. The contents of this site may not be copied, except for non-commercial personal use, without prejudice to all rights of GALAXY CARPETS, and therefore may not be further copied, reproduced or redistributed otherwise. Except as expressly stated above, you may not copy, report, download, distribute, modify, reproduce, republish or retransmit all or part of any information, text or document on this Website by any means or by any means. , or do any work based on photos, text or documents of our Website, without the express written consent of GALAXY CARPETS. The material of the website such as text, photos, comments etc. are the property of GALAXY CARPETS and are protected against all in accordance with the applicable Intellectual Property Provisions. Nothing contained on this Website shall be deemed to grant any license or right in respect of any copyright or industrial right or patent or trademark or logo of the Company or any third party. Privacy policy is extremely important to us. This page informs you about relevant policies of the galaxycarpets.gr website regarding the use of advertisements and so on.

Cookies Privacy Policy

The Company informs users that it uses "cookie" technology when navigating and browsing the online store and their access to specific services. The use of "cookies" is intended only for the collection of data for statistical purposes and to improve the services provided. All personal information collected during the use of this technology is protected in accordance with the provisions of current legislation. Our site respects your privacy and tries to gather only your information, which is necessary for its smooth operation, while ensuring a very high level of user experience. Although cookies by themselves cannot search or edit your information or search your computer, they store your personal information about your website traffic history or your online purchases.

If you have any questions, you can contact us at 210 9619269